Liudmyla Rabchynska is a former Deputy Minister of Digital Transformation of Ukraine, OECD Consultant, Executive Consultant in CGI. Liudmyla is an expert in intelligent automation, AI, ESG, change management, business analysis, release and test management. She increased public services customer satisfaction rate to 94% in Ukraine, launched numerous citizen-centred services and helped to improve and transform processes and culture in business and government organisations. Liudmyla has 18 years of legal experience, 11 years in strategy and business development, 10 years in IT, 8 years in project management, 5 years in international development, 3 years in government.